A Brief Outline of Public Relations Strategies and Tactics for Crisis Management
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Accidents do happen in the corporate world without any prior notice. According to a survey conducted by PwC, in the last 5 years, 7 out of 10 (or 69%) of the world’s business leaders have experienced at least one crisis. While one may not be able to prevent a mishap, they should always have a crisis management plan in place to deal with the aftermath. Keeping proper resources and strategies in place can minimize the impact of the crisis. But, failure to do that can potentially ruin the brand's reputation. Here’s wherethe importance of standardizing public relations strategies and tactics truly lies. When does a Business Need PR in Crisis Management? Every business, big or small, should have a documented plan of action for crisis management, with modifications suiting the crisis at hand. Given below are some of the instances that can call for PR in crisis management : Employee/consumer lawsuits Manufacturing accidents Product defects ...